play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 8146821521
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. If you still have issues receiving the OTP, click "send OTP" again. If the OTP doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active registered number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should resolve any compatibility issues and get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. You can only withdraw money earned from gaming, and bonus amounts are not withdrawable. This allows you to access your earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and saved in the app. This includes linking your Aadhaar card, adding UPI, and saving your bank details. By doing so, you can complete the required verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This delay can disrupt the otherwise swift process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount. The bonus earnings themselves, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Beyond the games, play exchange offers attractive promotions, welcome bonuses, and a rewarding loyalty program designed to keep the excitement going. Our dedicated customer support team is available 24/7, ready to assist with any questions or issues, ensuring a flawless gaming experience. From the moment you join, you'll be treated to a world of endless possibilities and unparalleled entertainment.
Customer satisfaction is our top priority, and we strive to ensure that every interaction with our brand is a positive one. To achieve this, we offer dedicated customer support available 24 hours a day, 7 days a week. Whether you have a question, concern, or need assistance with a particular game or feature, our team is always here to help. In addition to our exceptional customer service, we take the security and protection of your personal and financial information very seriously. All transactions on our platform are encrypted and secure, using the latest cryptographic technologies to safeguard your data. This means you can play with confidence, knowing that your sensitive information is protected from unauthorized access. At play exchange, we're committed to providing a world-class gaming experience that's both exciting and trustworthy. Our online casino offers a vast range of games, from classic slots to table games and live dealer options, all designed to provide endless entertainment and excitement. And with our commitment to security, you can focus on what matters most - having fun and winning big! So why wait? Join the play exchange community today and discover why we're the go-to online casino for players from around the world. Our friendly and knowledgeable support team is always here to guide you through your gaming journey, and our secure platform ensures that your experience is both enjoyable and worry-free.